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How can I block my Barion Wallet if somebody abused it?

You can block your Barion Wallet by following the steps below:

  1. Click on the profile picture icon in the upper-right corner.
  2. Select the “Block” menu item.
  3. Enter your old and new passwords, as well as your answer to the security question.
  4. Click on the “Block by modifying password” button.

After this, we will send you an email to the registered email address with the link necessary for the activation of the new password. If you do not get this mail, you can initiate the reactivation of your Wallet at any time by requesting a new password on the login page, by clicking on the „Did you forget your password?” option.