Help

How can we help?

Login
Need more help?
email_icon
Contact via email
hello@barion.com
Availability:
Weekdays08:00-17:00
phone_icon
Contact helpline
(06 1) 464 7099
Availability:
Monday:10:00-16:00
Tuesday:10:00-16:00
Wednesday:10:00-16:00
Thursday:08:00-20:00
Friday:10:00-16:00
back_button

Back

I do not know the answer to the security question. What should I do?

If you do not remember your answer for the security question, we recommend closing your Barion Wallet, as we store the answer in such a way that even our employees cannot access it. To do so, send an email to hello@barion.com from the email address registered to your Wallet requesting the closure. After closing your account, you can register a new Barion Wallet, even using the same email address.