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What should I do if I sent the money to a wrong email address?

If you send money to a non-existent email address, the amount will be automatically returned to you after seven days.

If the recipient's email address exists:

  • but they do not yet have a Barion Wallet, they will receive an email notification informing them that you have sent them money. The email will also contain a link that allows them to register in just a minute. Once they have registered, the money you sent will appear in their Wallet.
  • and they already have a Barion Wallet, the amount will be available immediately in their Barion balance.

Important! It is not possible to request a refund if you used the “Send money” function, as this is simply a transfer of funds between users and not a payment made in exchange for a product or service.